Privacy Policy
Last updated: August 3, 2026
Pacific Northwest Industrial Solutions respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information we may collect through this website, how we use it, when it may be shared, and the choices available to you.
By using this website or submitting information through one of our forms, you acknowledge the practices described in this Privacy Policy.
Information You Provide
We may collect information that you voluntarily provide when you contact us or submit a project inquiry, including:
-
Your name
-
Company or organization name
-
Email address
-
Telephone number
-
Project details
-
Project location or service area
-
Any additional information included in your message
Please do not submit sensitive personal information through our website, such as Social Security numbers, financial account information, medical information, passwords, or government identification numbers.
Information Collected Automatically
When you visit this website, certain technical information may be collected automatically through Wix, cookies, analytics tools, and other website technologies. This information may include:
-
Internet Protocol address
-
Browser and device type
-
Operating system
-
General geographic location
-
Pages viewed
-
Time spent on the website
-
Referring website or search source
-
Website interactions and navigation activity
-
Date and time of access
-
Cookie and consent preferences
This information generally helps us understand how visitors use the website and identify opportunities to improve its performance, security, and usability.
How We Collect Information
We may collect information when you:
-
Submit a contact or project-inquiry form
-
Call or otherwise communicate with us
-
Browse or interact with this website
-
Use an embedded feature, such as a map
-
Accept or manage cookies through the website
-
Provide information during a project consultation or follow-up conversation
We may use collected information to:
-
Respond to project inquiries
-
Contact you regarding requested services
-
Evaluate project requirements and service locations
-
Prepare estimates, proposals, or recommendations
-
Schedule consultations, inspections, or project work
-
Provide and manage our services
-
Maintain business and project records
-
Improve our website, services, and customer experience
-
Monitor website performance and security
-
Detect fraud, misuse, or technical problems
-
Comply with applicable laws, regulations, and legal obligations
-
Protect our rights, property, customers, employees, and business operations
We will not use personal information for a materially different purpose without providing appropriate notice or obtaining consent when required by law.
How We Use Information
Website Hosting and Data Storage
This website is hosted on the Wix.com platform. Wix provides the online systems used to operate this website, receive form submissions, maintain website data, and provide related hosting and security services.
Information submitted through this website may be stored or processed through Wix systems and through other service providers used to operate our website and business. Information may be processed in the United States or in other locations where those service providers operate.
Cookies and Similar Technologies
This website may use cookies and similar technologies to operate properly, remember visitor preferences, maintain security, measure performance, and understand how visitors interact with the site.
Cookies may include:
Essential cookies: Required for website security, basic operation, form functionality, and other necessary features.
Functional cookies: Used to remember settings and support optional website features.
Analytics cookies: Used to understand website traffic, visitor behavior, page performance, and general usage patterns.
Third-party cookies: May be placed by integrated services, such as maps, analytics tools, or other embedded website features.
Where a cookie preference tool is available, you may use it to accept, reject, or manage non-essential cookies. You may also restrict cookies through your browser settings. Disabling certain cookies may affect how some portions of the website function.
Cookies and Similar Technologies
This website may use cookies and similar technologies to operate properly, remember visitor preferences, maintain security, measure performance, and understand how visitors interact with the site.
Cookies may include:
Essential cookies: Required for website security, basic operation, form functionality, and other necessary features.
Functional cookies: Used to remember settings and support optional website features.
Analytics cookies: Used to understand website traffic, visitor behavior, page performance, and general usage patterns.
Third-party cookies: May be placed by integrated services, such as maps, analytics tools, or other embedded website features.
Where a cookie preference tool is available, you may use it to accept, reject, or manage non-essential cookies. You may also restrict cookies through your browser settings. Disabling certain cookies may affect how some portions of the website function.
How We Share Information
We may share information only when reasonably necessary for legitimate business, operational, security, or legal purposes.
Information may be shared with:
-
Wix and website-hosting providers
-
Form-processing and website-management providers
-
Analytics and website-performance providers
-
Mapping and embedded-content providers
-
Information technology and cybersecurity providers
-
Contractors or service providers assisting with a requested project
-
Accountants, attorneys, insurers, and other professional advisers
-
Government agencies, regulators, courts, or law-enforcement authorities when legally required
-
A successor organization in connection with a merger, acquisition, financing, reorganization, or sale of business assets
Service providers may receive only the information reasonably necessary to perform services on our behalf or support our business operations.
Sale of Personal Information
Pacific Northwest Industrial Solutions does not sell personal information in exchange for money.
If our data practices change in a way that is considered a sale, sharing, or use for targeted advertising under an applicable privacy law, we will update this Privacy Policy and provide any legally required notice or opt-out method.
Data Retention
We retain personal information only for as long as reasonably necessary to:
-
Respond to your inquiry
-
Evaluate or complete a project
-
Maintain customer and business records
-
Provide requested services
-
Meet contractual, insurance, accounting, or legal requirements
-
Resolve disputes
-
Enforce agreements
-
Protect our business and customers
Retention periods may vary depending on the nature of the information, the purpose for which it was collected, and applicable legal requirements.
We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, loss, misuse, disclosure, or alteration.
However, no website, electronic transmission, storage system, or security method can be guaranteed to be completely secure. You should use caution when transmitting information online and avoid submitting confidential or sensitive information through general website forms.
Data Security
Your Privacy Rights and Choices
Depending on where you live and which privacy laws apply, you may have the right to:
-
Request confirmation that we process your personal information
-
Request access to personal information we maintain about you
-
Request correction of inaccurate information
-
Request deletion of certain personal information
-
Request a copy of your personal information
-
Withdraw consent where processing is based on consent
-
Opt out of certain sales, targeted advertising, sharing, or profiling activities
-
Request a list or description of certain third parties that received your information
-
Appeal a decision regarding a privacy request where required by law
-
Exercise privacy rights without unlawful discrimination
These rights may be subject to legal exceptions and may not apply in every situation.
To submit a privacy request, call us at 503-954-2165 or use the contact form available on this website. Please state that your message concerns a privacy request and describe what you are requesting.
We may need to verify your identity before completing a request. We will respond within the time required by applicable law.
Third-Party Websites and Services
This website may contain links to external websites or use third-party content, maps, applications, or services. Those third parties may collect information directly from your browser and operate under their own privacy policies and terms.
Pacific Northwest Industrial Solutions does not control and is not responsible for the privacy practices, content, security, or availability of third-party websites or services. We encourage visitors to review the privacy policies of any third-party services they use.
Children’s Privacy
This website is intended for businesses, government agencies, property owners, organizations, and adults seeking information about our services. It is not directed toward children under 13 years of age.
We do not knowingly collect personal information from children under 13 through this website. If we learn that information from a child under 13 has been submitted, we will take reasonable steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, business practices, services, technology, or legal obligations.
Updates will become effective when posted on this page. The “Last updated” date at the top of the policy will show when the most recent changes were made. We encourage visitors to review this page periodically.
Contact Us
Questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information may be directed to:
Pacific Northwest Industrial Solutions
Phone: 503-954-2165
Online: Use the contact form available on this website
Service Area: Portland, Oregon and communities throughout the Pacific Northwest
We will make reasonable efforts to respond to privacy-related inquiries and address legitimate concerns.